Ora Terms of Use+
Privacy Policy
Terms of Use for Ora
Effective Date: March 31, 2026
Last Updated: March 31, 2026
These Terms of Use ("Terms") govern your use of the Ora mobile application (the "App") operated by 1532863 B.C. Ltd. ("we," "us," or "our"). By downloading, installing, or using the App, you agree to be bound by these Terms.
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE APP.
Acceptance of Terms
By accessing or using Ora, you confirm that:
You are at least 13 years old (or the age of majority in your jurisdiction)
You have the legal capacity to enter into these Terms
You will comply with all applicable laws and regulations when using the App
If you are under 18, you must have permission from a parent or guardian to use the App.
About the App
Ora is a personal guidance and self-improvement application that provides:
Personalized personality assessments and archetype identification
Daily guidance readings with actionable directives
Energy scans and personal reflections
Bond readings between you and people in your life
Weekly updates and personalized notes
All content generated by Ora, including personality interpretations, daily guidance, bond analyses, energy scans, and any other content, is for entertainment and personal reflection purposes only. Ora is not a substitute for professional advice of any kind.
License to Use the App
3.1 Grant of License
We grant you a limited, non-exclusive, non-transferable, revocable license to use the App on your personal iOS device for personal, non-commercial use, subject to these Terms.
3.2 Restrictions
You may NOT:
Copy, modify, distribute, sell, or lease any part of the App
Reverse engineer, decompile, or disassemble the App
Use the App for any illegal or unauthorized purpose
Attempt to access or interfere with the App's servers or networks
Use automated tools (bots, scrapers) to access the App
Resell, sublicense, or redistribute access to the App
Reproduce or redistribute Ora's content, readings, or interpretations for commercial purposes
Subscriptions and Payments
4.1 Subscription Plans
Ora offers premium subscription options that may include:
Monthly Subscription: Auto-renews every month
Annual Subscription: Auto-renews every year
Pricing is displayed in the App and may vary by region. All prices are in your local currency and include applicable taxes.
4.2 Free Trial
We may offer a free trial for new users. You will not be charged until the trial period ends. If you do not cancel before the trial ends, your subscription will automatically begin, and you will be charged.
4.3 Payment and Billing
Payments are processed through Apple's App Store (In-App Purchase)
Payment will be charged to your Apple ID account at confirmation of purchase
Subscriptions automatically renew unless you cancel at least 24 hours before the current period ends
Your account will be charged for renewal within 24 hours prior to the end of the current period
You can manage your subscription and turn off auto-renewal in your Apple ID Account Settings
4.4 Cancellation and Refunds
You may cancel your subscription at any time from your Apple ID Account Settings
Cancellation takes effect at the end of your current billing period
No refunds for partial subscription periods
Refund requests must be made through Apple, as all payments are processed by Apple's App Store
We do not have access to Apple's refund policies or decisions
4.5 Price Changes
We reserve the right to change subscription prices at any time. Price changes will:
Apply to new subscribers immediately
Apply to existing subscribers upon their next renewal period
Be communicated to you in advance via in-app notification
User Data and Content
5.1 Your Data
You retain all ownership rights to the personal information you provide to Ora, including:
Your name and date of birth
Bond connections you create
Preferences and quiz responses from onboarding
Daily check-in responses and reflections
5.2 Data Storage
By using the App, you acknowledge that:
Your personal data is used to generate personalized guidance and readings
Your data is stored securely on encrypted servers
Bond connections and reading history are associated with your account
You can delete your data at any time through the App's settings
5.3 Content Accuracy
All personality interpretations, daily guidance, bond analyses, energy readings, and other content provided by Ora are generated for entertainment and personal reflection. We do not guarantee the accuracy, completeness, or reliability of any generated content. You acknowledge that:
Personality assessments are interpretive and based on your quiz responses
Daily guidance and bond analyses are personalized suggestions, not predictions or facts
Energy scans are experiential features, not scientific measurements
No content in the App constitutes professional, medical, psychological, or financial advice
Intellectual Property
6.1 Our Ownership
All rights, title, and interest in the App, including:
Software code, design, and functionality
Ora name, logo, and branding
All written content, interpretations, and readings
The 12-archetype personality system
Visual design, animations, and user interface
Metal shader code and particle systems
...are owned by 1532863 B.C. Ltd. and protected by copyright, trademark, and other intellectual property laws.
6.2 Your Ownership
You retain all rights to the personal data you provide (profile details, bond connections). We do not claim ownership of your personal information.
Disclaimers and Limitation of Liability
7.1 App Provided "As Is"
THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
Warranties of merchantability or fitness for a particular purpose
Warranties that the App will be uninterrupted, secure, or error-free
Warranties regarding the accuracy or reliability of generated content
7.2 No Professional Advice
Ora is an entertainment and personal reflection tool. It is NOT a substitute for professional advice. The daily guidance, bond analyses, and energy interpretations provided by Ora should not be relied upon for:
Mental health diagnosis or treatment
Medical advice or health decisions
Legal, financial, or professional counseling
Relationship decisions or assessments of compatibility
If you are experiencing a mental health crisis, please contact a qualified healthcare provider or crisis hotline immediately.
7.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 1532863 B.C. LTD. SHALL NOT BE LIABLE FOR ANY:
Indirect, incidental, special, consequential, or punitive damages
Loss of data, profits, revenue, or business opportunities
Damages arising from your use or inability to use the App
Damages arising from reliance on any content, readings, or guidance provided by the App
Damages caused by third-party services
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO THE CLAIM.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so the above may not apply to you in full.
Indemnification
You agree to indemnify, defend, and hold harmless 1532863 B.C. Ltd., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
Your violation of these Terms
Your use or misuse of the App
Your violation of any third-party rights
Any decisions you make based on content provided by the App
Privacy
Your privacy is important to us. Please review our Privacy Policy at https://orauniverse.framer.website/#privacy to understand how we collect, use, and protect your personal information.
By using the App, you consent to our Privacy Policy.
Termination
10.1 Your Right to Terminate
You may stop using the App at any time. To terminate your account:
Delete the App from your device
Cancel your subscription through Apple ID Account Settings
10.2 Our Right to Terminate
We reserve the right to suspend or terminate your access to the App at any time, with or without notice, if:
You violate these Terms
Your use of the App poses a security or legal risk
We discontinue the App or service
Upon termination:
Your license to use the App will end immediately
You will lose access to the App and any subscription benefits
You may request deletion of your data by contacting us
Changes to These Terms
We may update these Terms from time to time. When we make changes:
We will update the "Last Updated" date at the top of this document
For material changes, we will notify you via in-app notification
Continued use of the App after changes constitutes acceptance of the new Terms
If you do not agree to the updated Terms, you must stop using the App and cancel your subscription.
Governing Law and Dispute Resolution
12.1 Governing Law
These Terms are governed by and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law principles.
12.2 Dispute Resolution
Any disputes arising from these Terms or your use of the App shall be resolved through:
Informal negotiation: Contact us at support@tensai.tech to attempt resolution
Binding arbitration: If negotiation fails, disputes shall be resolved through binding arbitration in British Columbia, Canada, in accordance with the rules of the British Columbia International Commercial Arbitration Centre (BCICAC)
Small claims court: You may bring claims in small claims court if they qualify
12.3 Class Action Waiver
You agree to resolve disputes with us on an individual basis only. You waive any right to bring claims as part of a class action, collective action, or representative proceeding.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and 1532863 B.C. Ltd. regarding your use of the App and supersede any prior agreements.
Contact Us
If you have questions about these Terms, please contact us:
1532863 B.C. Ltd. Email: support@tensai.tech
We will respond to inquiries within 30 days.
Apple-Specific Terms
16.1 Acknowledgment
You acknowledge that these Terms are between you and 1532863 B.C. Ltd., not Apple Inc. ("Apple"). Apple is not responsible for the App or its content.
16.2 Scope of License
Your license to use the App is limited to a non-transferable license to use the App on an Apple-branded device that you own or control, as permitted by Apple's App Store Terms of Service.
16.3 Maintenance and Support
1532863 B.C. Ltd. is solely responsible for providing maintenance and support for the App. Apple has no obligation to provide support.
16.4 Warranty
To the extent permitted by law, Apple provides no warranty for the App. Any claims, losses, or damages arising from the App are the sole responsibility of 1532863 B.C. Ltd., not Apple.
16.5 Product Claims
1532863 B.C. Ltd., not Apple, is responsible for addressing any claims relating to the App, including:
Product liability claims
Claims that the App fails to conform to legal requirements
Claims arising under consumer protection laws
16.6 Intellectual Property
In the event of a third-party claim that the App infringes intellectual property rights, 1532863 B.C. Ltd., not Apple, will be responsible for investigation and defense.
16.7 Third-Party Beneficiary
Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right to enforce these Terms against you as a third-party beneficiary.
Last Updated: March 31, 2026
By using Ora, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
Privacy Policy for Ora
Effective Date: March 31, 2026
Last Updated: March 31, 2026
1532863 B.C. Ltd. ("we," "us," or "our") operates the Ora mobile application (the "App"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our App.
Information We Collect
1.1 Information You Provide
When you use Ora, you may provide:
Personal details: Your name and date of birth, used to personalize your experience
Onboarding preferences: Life stage, relationship status, personal focus areas, coping style, communication patterns, social energy, vulnerability preferences, personality quiz responses, manifestation intentions, and color selection
Bond connections: Names, relationship types, and answers to relationship questions about people you add as bonds
Reflections: Oracle questions you ask, daily check-in responses, and energy scan answers
Notification preferences: Your choices for daily guidance, weekly updates, and reminder notifications
1.2 Automatically Collected Information
We automatically collect:
Device information (iOS version, device model) for compatibility purposes
Device tokens for push notification delivery
App usage data (session timestamps, feature usage) to improve the App
Error logs and crash reports to diagnose and fix technical issues
1.3 Information We Do NOT Collect
We do not collect your email address, phone number, or contact information (unless you sign in with Apple or contact us for support)
We do not track your location
We do not access your camera roll or photo library (the energy scan feature uses a live camera feed that is not recorded or stored)
We do not collect financial or payment information (all payments are handled by Apple)
How We Use Your Information
We use your information to:
Generate your personality profile and personalized daily guidance
Deliver personalized bond readings based on your relationship quiz answers
Provide energy scan interpretations based on your responses
Generate weekly updates and personalized notes tailored to your profile
Store your bond connections and interaction history
Manage your notification preferences and deliver notifications
Track your subscription status and premium features
Improve the App by analyzing usage patterns and fixing bugs
Provide customer support when you contact us
Data Storage and Security
3.1 Data Storage
Your personal data is stored securely on encrypted servers (Supabase)
Some data is also cached locally on your device for offline access
We use industry-standard encryption and security practices to protect your data
If you delete your account, all associated data will be permanently removed from our servers
3.2 Camera Usage
The energy scan feature uses your device's camera to create an interactive visual experience
No photos or video are captured, recorded, or stored during the energy scan
The camera feed is used only for the live visual effect and is not transmitted anywhere
3.3 Data Security
Data transmitted between the App and our servers is encrypted in transit
Data stored on our servers is encrypted at rest
We use secure authentication (Apple Sign In and anonymous auth) to protect your account
We regularly review our security practices to ensure your data remains protected
Third-Party Services
4.1 Supabase (Backend Infrastructure)
Purpose: Secure data storage, user authentication, and serverless functions
Data Shared: Your profile data, quiz responses, bond connections, and interaction history
Privacy Policy: https://supabase.com/privacy
4.2 Anthropic (AI Content Generation)
Purpose: Generate personalized daily guidance, bond readings, and oracle responses
Data Shared: Your personality profile, archetype, quiz responses, and interaction context (no identifying information such as full name or email is sent)
Privacy Policy: https://www.anthropic.com/privacy
4.3 OpenAI (AI Content Generation)
Purpose: Generate daily reading content and area-specific guidance
Data Shared: Archetype-level data for content generation (no personally identifying information)
Privacy Policy: https://openai.com/privacy
4.4 RevenueCat (Subscription Management)
Purpose: Process and manage subscription purchases
Data Shared: Anonymous user ID and subscription status
Privacy Policy: https://www.revenuecat.com/privacy
4.5 Apple App Store (In-App Purchases)
Purpose: Process subscription payments
Data Shared: Anonymous purchase receipts and subscription status (handled entirely by Apple)
Privacy Policy: https://www.apple.com/legal/privacy/
4.6 Apple Push Notification Service
Purpose: Deliver daily guidance notifications, weekly updates, and reminder notifications
Data Shared: Anonymous device token for notification delivery
Privacy Policy: https://www.apple.com/legal/privacy/
Important: We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes. We do not use third-party advertising or tracking SDKs.
Your Control Over Your Data
5.1 Access and Modification
You can view and modify your data at any time:
Edit personal details: Settings > Edit Birth Details
Manage bonds: Delete individual bond connections from the Bonds tab
Manage notifications: Settings > Notifications
5.2 Data Deletion
You can delete your data at any time:
Delete individual bonds from the Bonds tab
Delete your entire account: Settings > Danger Zone > Delete Account (this removes all data from our servers)
Delete the App from your device to remove all locally cached data
Once deleted, your data cannot be recovered.
Data Retention
Profile data and preferences: Stored on our servers until you delete your account
Bond connections and readings: Stored on our servers until you delete them or your account
Oracle question history: Stored on our servers associated with your account
Energy scan history: Stored on our servers associated with your account
Camera data: Never stored. The camera feed is used only during the live energy scan experience
Your Privacy Rights
Depending on your location, you may have the following rights:
7.1 General Rights (All Users)
Access: View your data directly in the App
Deletion: Delete your data at any time (see section 5.2)
Correction: Edit your personal details in Settings
7.2 GDPR Rights (European Union Users)
If you are located in the EU, you have additional rights under GDPR:
Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to object to data processing
Right to restrict processing
Right to data portability
Right to lodge a complaint with a supervisory authority
7.3 CCPA Rights (California Users)
If you are a California resident, you have rights under CCPA:
Right to know what personal information we collect
Right to delete your personal information
Right to opt-out of sale of personal information (Note: We do NOT sell your data)
Right to non-discrimination for exercising your privacy rights
To exercise your rights, contact us at support@tensai.tech.
Children's Privacy
Ora is rated 4+ on the App Store. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at support@tensai.tech, and we will take appropriate action.
International Data Transfers
Your data may be processed and stored on servers located in different regions. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws. If you contact us for support via email, your message may be processed in Canada.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:
We will update the "Last Updated" date at the top of this policy
For material changes, we will notify you via an in-app notification
Continued use of the App after changes constitutes acceptance of the updated policy
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
1532863 B.C. Ltd. Email: support@tensai.tech
We will respond to your inquiry within 30 days.
Summary
What We Collect | How It's Stored | Who Has Access Personal details (name, date of birth) | Encrypted servers | Only you and our systems Personality profile and archetype | Encrypted servers | Only you and our systems Bond connections and readings | Encrypted servers | Only you and our systems Energy scan history | Encrypted servers | Only you and our systems Oracle question history | Encrypted servers | Only you and our systems Notification preferences | Encrypted servers | Only you and our systems Subscription status | RevenueCat + Apple | RevenueCat, Apple
What we don't do:
We don't sell your data
We don't share your data with advertisers
We don't track you across apps or websites
We don't record or store camera footage
Your control:
Edit your personal details anytime
Delete bonds, scans, and readings anytime
Delete your entire account from Settings
Request data deletion by contacting us
Last Updated: March 31, 2026